Thank Your Respondents

Sending messages to your members to thank them for their time is a survey best practice.  With MemberView you can personalize the messages to include the member’s name and other details.

Best Practices for Follow-up Email

Let Members Know Their Feedback Makes a Difference

Have you ever taken a survey and wondered if your feedback would make a difference?  If you’re like us, you’ve probably grown weary of taking the time to provide your constructive criticism only to feel like your response went into a black hole.

One of the best ways to keep members engaged is to let them know how their feedback is making a difference at the credit union.  Here’s a sample follow-up email that really engages your members:

Give Members Something for Responding

Another good way to show appreciation to your respondents, is to give them a special offer.  You can change the offer periodically to coincide with your promotions.  Here’s an example:

Want help customizing your follow-up email?  Let us know, we’re happy to help!